Counselling and Health Advice request

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  • Completing this form

    Please complete this form to tell us about why you are contacting the Counselling and Health Advice Service. The information you provide is confidential and helps us to consider what support is appropriate for you.

    What happens next

    We will aim to contact you within 48 hours.

    If you would like to speak to someone sooner we offer 20 minute drop-in sessions with a member of our team both on campus and virtually. To find out more information please check out our Drop in sessions.


    It is important to know that the Counselling and Health Advice Service is not an emergency support service. For immediate help, please see emergency services available to help you.


    If you have any difficulty completing this form you can email us at studenthealth@arts.ac.uk (monitored on weekdays, 9am - 5pm.

     

    Privacy Notice

    UAL's Student Privacy Policy

    Confidentiality

    The Counselling and Health Advice Service we provide is confidential and information is kept securely in accordance with the Data Protection Act 2018.

    Information will not be disclosed to any person or body outside of the Counselling and Health Advice Service unless:

    a - You give consent to do so
    b - We are required to do so by law
    c - We consider that there is a serious risk of harm to you or someone else

    Counselling and Health Advice Service confidentiality policy

  • Emergency contact in country of current residence

  • Please note that you are expected to be registered with a GP in order to access UAL's Counselling and Health Advice Service. If you are not currently registered we strongly encourage you to register with a GP before your first appointment with us. The Counselling and Health Advice website contains more information on how to register with a GP.

  • If you take any medication regularly it would be useful to bring a list of these to your appointment including dosage.
  • Academic issues and courses

  • Please note there is no guarantee that we can provide evidence for Extenuating Circumstances. Please discuss at your appointment.
  • If you require evidence within the next 2 weeks we advise that you also attend a Drop In Session with a Mental Health Adviser.

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