1Introduction
2Privacy Notice
3Your details
4How can we help you?
5Confirm and submit
  • The Student Advice Service offers specialist advice on money and immigration. 

    Are you using the right form?

    You can use this form to ask about: 

    • Student finance
    • Money management and debt
    • Visas and immigration (but please see below for how to get a CAS number)
    • Additional possible funding options for your studies.

    What this form does not cover

    The following topics are not dealt with using this form.

    Mental health

    If you need support, please contact UAL's Counselling and Health Advice Team. To make a report about an incident (anonymously if you wish) you can also use the Tell Someone service.  

    Council Tax and bank letters

    You can request a Council Tax and Student Status letter or a bank letter from your College. 

    Your course application status

    If you’ve applied to study at UAL and have questions, please contact admissions@arts.ac.uk

    Confirmation of Acceptance for Studies (CAS)

    CAS numbers are needed for student visas. Read about getting a CAS

    Certificates and transcripts

    For queries about certificates and transcripts, use the graduation student enquiry form.

    Student Oyster cards 

    18+ Oyster card applications are processed by studentsystemshelp@arts.ac.uk.

    16+ Zip Oyster card applications for CSM students are processed at the Student Centre: csmstudentcentre@arts.ac.uk.

    Tuition fees

    Read about paying your tuition fees and/or contact your College fees manager.

    Ready to go?

    If you're in the right place and ready to continue, click on Start.