Tell Someone

1About this form
2Privacy and confidentiality
3About the incident
4About you
5Confirm and submit
  • About this form

    This form lets you record a concern about bullying, harassment or sexual violence. There are some questions about what type of incident you are reporting, and a section to add a brief description of what happened.

    There are two ways you can use this form.

    Using this form to get help

    If you choose to, you can allow a member of staff to contact you to discuss next steps. We will ask you for some information about yourself so that we can find the right adviser for you.

    You do not have to answer these questions if you don't want to, but if you do, we can let you know what support is available, discuss formal and informal ways of resolving an issue, and tell you where you can find further information.

    We will listen to you and be guided by you.

    Telling us something anonymously

    You also have the option to choose not to give any identifying details. You can make an anonymous report. 

    Other ways to contact us

    If you decide not to use this form, you can contact Tell Someone on 020 7514 6251 (Counselling and Health AdviceService) or the Student Helpdesk on (020) 7514 6900. 

    For more information please see Tell Someone: Report and Support.

  • Before you make your report, please take a moment to read about what we will do with the information you provide.

    Student Services needs this information so that we can provide you with accurate information in relation to your report.

    Once you submit the Tell Someone form, Student Services will contact you in response to your enquiry. Student Services may request more information, may arrange an appointment or may refer you to another service relevant to your needs.

    Please see our Helplines and Emergency Support page if you need help immediately or outside office hours.

    Your data

    The information you provide in this form, and anything you tell us in future discussions, will be stored confidentially within Student Services’ casework database. This is a separate system from your core student record. There may also be other places where we store information temporarily; see 'Storage' below.

    We will not share any information that you provide (or any information and advice that we provide to you) with anyone outside of Student Services without asking you for explicit permission first, unless the situation falls within the exceptions shown in the 'Confidentiality' section below.

    The information you provide (and any information and advice that we provide to you) will be destroyed 6 years after your last recorded encounter with Student Services.

    Information about your rights in relation to the data that we collect and store, and who to contact to exercise these rights, can be seen in the University’s Student Privacy Policy.

    Legal basis

    From EU General Data Protection Regulation :

    6(1)(b) –  Processing is necessary for the performance of a contract with the data subject or to take steps to enter into a contract, in all cases

    6(1)(c) – Processing is necessary for compliance with a legal obligation, in the case of immigration advice (regulated by the Office of the Immigration Services Commissioner) or debt advice (regulated by the Financial Conduct Authority)

    Storage

    Places we may store your data include:

    • UAL Student Services’ database
    • UAL voicemail system, if you call us and leave a voicemail message
    • UAL email system, if you email us
    • UAL calendar system (containing your name, phone number and student ID number only), if you book an appointment with us
    • UAL online form system, if you complete any of our online forms
    • Locked filing cabinet, if we keep original documents belonging to you, or we temporarily keep any notes or documents before transferring them to our database.

    Sharing with other organisations

    None, unless you give explicit consent or the situation falls within the exceptions shown in the Confidentiality section below.

    Storage or transfer outside EEA

    None.

    Retention

    6 years after last recorded encounter.

    Automated decison making

    None.

    Profiling

    None.

    Confidentiality policy

    Interaction between students and Student Services is confidential. Disclosure to a third party will only be considered when:

    • Consent has been given to disclose information; or
    • There is a risk to students’ welfare or the welfare of others; or
    • By legal requirement.
  • About you

    • If you chose to make an anonymous report, no questions will appear on this page, and you can just click "next".
    • If you told us that you want to speak to an adviser, questions will appear on this page. Please answer as many as you feel comfortable with so that we can contact you. 
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