This form allows staff, students and others (for example contractors, alumni and visitors) to report instances of discrimination, bullying, harassment, victimisation and sexual violence under the Dignity at Work and Dignity at Study policies and procedures.
There are some questions about what type of incident you are reporting, and a section to add a brief description of what happened.
This form does not provide access to emergency or immediate responses. If you need help immediately or outside office hours, please see our helplines and emergency support advice.
You may raise an issue either:
You can report an incident in 3 different ways:
In anonymous reports, we won't ask you for any personal identifiable details or attempt to identify or contact you. We will keep anonymised data for reporting purposes. We'll use it to see if there are similar reports and patterns of behaviour or trends that should be addressed.
If you provide your contact details, a member of staff will contact you in response to your report. We may request more information, arrange an appointment or refer you to another service relevant to your needs. This is not the same as making a formal complaint, but we can advise you about how a formal complaint would work and help you decide if this is something you want to do.
If you feel ready, you can make a formal complaint against an individual.
To make a formal complaint, do not fill out this form. You'll need to complete our Complaints Student Enquiry Form.
You can report an incident in 3 different ways:
You can make a report in confidence. A limited number of staff will know your identity – this usually includes some HR staff. Your identity won’t be shared more widely without your agreement – including with the person being complained about.
Please be aware that it may become necessary to share your identity, for example if any legal avenues are pursued. If that happens, we will discuss, agree and put support in place in discussion with you before sharing your identity.
Confidential reports allow us to support you and get in touch if we need more information to help the investigation.
You tell us your identity and it is shared with relevant parties, for example your manager, the person being complained about etc.
If you decide not to use this form, you can contact UAL's Counselling and Health Advice on 020 7514 6251 or the Student Services Helpdesk on 020 7514 6900.
If you decide not to use this form, you can get in touch with the HR contact in your area in the first instance.
Before you make your report, please take a moment to read about what we will do with the information you provide.
The information you provide in this form, and anything you tell us in future discussions, will be stored confidentially within Student Services’ casework database. This is a separate system from your core student record. There may also be other places where we store information temporarily; see 'Storage' below.
Interaction between students and Student Services is confidential. We will not share any information that you provide (or any information and advice that we provide to you) with anyone outside of Student Services unless we have your written consent or sharing is necessary for an important lawful reason as specified in data protection law, for example:
The information you provide (and any information and advice that we provide to you) will be destroyed 6 years after your last recorded encounter with Student Services.
6(1)(f) – Processing is necessary for the purposes of UAL’s legitimate interests to provide support to students and to identify, report on and take actions to combat inappropriate behaviour.
Places we may store your data include:
None, unless you give explicit consent or the situation falls within the exceptions listed above..
6 years after last recorded encounter.
For further information about UAL and your data rights go to arts.ac.uk/privacy-information.
Before you make your report, please take a moment to read about what we will do with the information you provide. UAL will use the information you provide on this form under GDPR Art.6(1)(f) 'Legitimate Interests' to:
Special category data you may choose to provide such as health, ethnicity, sexuality etc will be processed under the additional basis of 9(2)(a) ‘explicit consent’, as recorded below. Personal data related to an accused person where their behaviour would constitute a breach of contract will be processed under GDPR 6(1)(b) ‘necessary for the performance of a contract’. Where the allegation is potentially criminal, their data may also be processed under the GDPR exemption as necessary to detect and prevent crime or apprehend offenders and may be shared with the police.
If you are making an anonymous report, it may be possible that based on the answers you provide you may be identifiable. You may opt to answer questions using ‘prefer not to say’ option to safeguard your identify further. We will not attempt to identify you or to make contact with you. Instead, your report will be used to identify whether there have been or are other similar reports and whether there is a pattern of behaviour or trends that should be addressed.
The allegation you make will be brought to the attention of the person against whom you complain anonymously.
If you give your name or other personal data, only a small number of HR staff will be able to access your data - usually an HR Consultant and the Head of HR Advisory Services as well as the investigator and any manager dealing with your complaint. We will not disclose this to any other party unless we have:
The information you give us will be stored securely and treated with strict confidentiality.
If you choose to submit a report where your identity is disclosed, your identity will be shared with the person you are complaining about, and may be shared with your line manager and other managers outside of HR who may either investigate the allegations made or conduct any meetings with you under the Dignity at Work policy. Your complaint will be treated confidentially and only be shared with other staff if they have any involvement in resolving the matter.
After making any report where you give your name, you may be contacted for further information if needed to manage the complaint or resolve the issue. Once your report has been dealt with; your information will be retained for 6 years after the end of the current academic year.
You can find more information about UAL and your privacy rights at arts.ac.uk/privacy-information.
You can withdraw consent at any time by contacting firstname.lastname@example.org after which this data will be deleted within 30 days.
You can withdraw consent at any time by contacting email@example.com after which this data will be deleted within 30 days.
Choose as many as apply.
Include things like what happened, date, time and location.
We accept the following file formats: Word, PDF and image files (.jpg and .png).
Evidence may be shared with accused parties and staff members investigating your report. It will only be used for the purpose of your report investigation and any personal data provided to us will be processed in line with the Data Protection Act 2018.
Choose all that apply
You have chosen to make an anonymous report.
We won't ask you to provide any contact information.
Please answer as many of these questions you feel comfortable with, so that we can contact you.
We use this information for data collection. It is completely anonymised and optional.
These questions help the University to understand what is happening across our community. This data is essential to help us prevent similar incidents from happening and helps us to identify what’s going wrong and how to provide better support, make better decisions and give the right kind of help.
Trans is an umbrella term to describe people whose gender is not the same as, or does not sit comfortably with, the sex they were assigned at birth.
Please check your entries and then submit the form.